Shipping & Returns

Shipping & Delivery

  • Flat rate shipping cost of $5 for all orders Australia Wide.
  • All products in stock will usually be dispatched the same day when ordered before 2:00pm. However, orders are guaranteed to be posted within three days of ordering.
  • All express postage orders will be sent the same day or the next Business Day and will cost $15.
  • You will receive shipping advice from Australia Post and be able to track your parcel.
  • International Shipping will be charged at additional cost. Please email hello@sassafrasdungog.com.au to arrange a quote prior to placing your order.
  • Sassafras will not be responsible for delays in delivery once your parcel has been posted.
  • Please email us at hello@sassafrasdungog.com.au with any questions about shipping or delivery.

Returns

  • We do not provide refunds for change of mind.
  • In the unlikely event that there is a fault or damage to any of our products please call Sharon on 0422188604 or email hello@sassafrasdungog.com.au to discuss within seven days of receipt of goods.